Privacy Policy

Privacy Policy for Twin Waves LLC

Effective Date: 04.09.25

1. Introduction

Welcome to Twin Waves Co. ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://www.twinwavesco.com ("Website") and engage with our services.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Information: When you interact with our Website, you may voluntarily provide us with personal information such as your name, email address, phone number, and payment information.

Usage Data: We automatically collect information about how you interact with our Website. This includes your IP address, browser type, device information, pages visited, and the time and date of your visits.

Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our Website and store certain information. This helps us provide a better user experience and analyze Website performance.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our services
To process your transactions and manage your orders
To communicate with you about your account, orders, and customer service inquiries
To send you promotional materials and updates about our products, if you opt-in to receive such communications
To analyze Website usage and improve our marketing efforts
4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting business, or serving you, so long as these parties agree to keep this information confidential.

Legal Obligations: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of others.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access and Update: You can access and update your personal information by contacting us directly.

Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

Delete: You may request the deletion of your personal information, subject to legal and contractual obligations.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Twin Waves LLC
Email: info@twinwavesco.com